PRIVATE & INDEPENDENTFree guidance. Nothing to sell.
Free guidance0203 996 6380 ↗
Independent individuals, not affiliated with Three, O2, EE, Vodafone, Sky Mobile, Tesco Mobile or any other provider. Free general information only. No sales, contracts arranged or commission.
REFERENCE / MOBILE VOCABULARY

A few unfamiliar words.
Plain explanations.

Use this searchable glossary as a starting point, then check the wording in the actual provider document.

20 terms

Airtime

The connectivity service: the calls, messages and mobile data governed by the plan.

APN

Access Point Name. A mobile-data configuration setting; use the official instructions for the exact service.

Bill cap

A control on specified extra spending. Exclusions and timing must be checked with the provider.

Contract summary

The concise information supplied about an agreement. Keep the version associated with your own service.

Data rollover

A feature that carries qualifying unused data forward, subject to the product’s expiry and usage rules.

eSIM

A digital subscription profile installed on supported device hardware, rather than a removable SIM card.

Fair use

Conditions controlling how an allowance or feature may be used. Read the actual policy rather than the label alone.

Host network

The underlying network infrastructure used by another brand. It does not determine every retail feature.

International calling

Calling a number in another country. This is distinct from using the phone while physically abroad.

Minimum term

The minimum commitment attached to the relevant agreement. It can differ from the device repayment period.

MVNO

Mobile Virtual Network Operator: a service using another operator’s radio infrastructure with its own retail arrangements.

PAC

Porting Authorisation Code, used when transferring a mobile number between providers.

PAYG

Pay As You Go. This can involve credit or renewable bundles; inspect the specific product.

Roaming

Using a mobile service outside its home country, subject to the provider’s destination and allowance rules.

SIM-only

A connectivity arrangement for a device you already have. It can still contain a minimum commitment.

STAC

Service Termination Authorisation Code, used for switching without retaining the old number.

Tethering

Sharing mobile data with another device. Allowance and fair-use conditions may apply.

VoLTE

Voice over LTE, commonly called 4G calling. Support depends on the handset, configuration and service.

Wi-Fi calling

A supported way to make mobile calls over suitable Wi-Fi. Device, account and location conditions apply.

5G

A mobile network generation. Availability does not guarantee a particular indoor speed or reliability.

Free guidance 0203 996 6380 ↗